Returns & Exchanges
At LUX SKIN, we want you to be completely satisfied with your glow. If you are not happy with your purchase, we offer a 30-day return policy for items in their original, unused condition.
1
Initiate Your Request
Visit our online returns portal with your order number and email address to start the process.
2
Prepare Your Package
Securely pack the products in their original packaging, ensuring all protective seals are intact.
3
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
4
Receive Your Refund
Once our warehouse inspects the return, your refund will be processed back to your original payment method within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing